Today, let’s talk about the clothes we wear at work.
ACTIVITY: Read or listen to the article below and then watch the video.
Tell me about your country:
- What do people usually wear for work?
- Is it okay to wear jeans and a t-shirt to work?
Sadly most people judge us within 10 seconds of seeing of us so although it is important to know what we say sometimes…..sometimes how we look speaks for us.
Dress the part of what ever is necessary for your business. For some it might be a business suit for others it may be a lab coat and for others it may be a pair of coveralls. Whatever it might be its important that your client knows you fit in for the work you must sell to them.
People often only hear and listen to about 10% of what you are saying. The rest isn’t so much on what you are saying but how your body language and tone of voice is making them feel. Wow!
Start with a sincere smile and a warm hand shake. Use a greeting that is comfortable for you “How was your flight”, “how were my directions”…etc.
By asking open ended questions you automatically give more control to the customer making them feel more comfortable.
Speak clearly and at the same speed as your client is speaking, unless your client has an unusual speech pattern. You don’t want to mimic them if that’s the case 
.
Smile while you talk it makes a huge difference. Regardless of whether you are sitting or standing it is important to keep your shoulders back and chest out. This already shows your client that you are confident about your work.
Relax and have fun.
Meeting a new client often means a long term relationship and may even lead to friendship – who knows?
Now watch the video:
Can’t see the video? Click HERE
ACTIVITY: Tell me about your country:
- What do people usually wear for work?
- Is it okay to wear jeans and a t-shirt to work?
It is Christmas time and nearly the end of 2008!
