ASK JOHN ENGLISH » Answer Phone http://www.askjohnenglish.com Learn English and Make New Friends! Wed, 08 Sep 2010 22:03:07 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Business – Answering the telephone http://www.askjohnenglish.com/business-english/business-answering-the-telephone http://www.askjohnenglish.com/business-english/business-answering-the-telephone#comments Mon, 12 Jan 2009 20:38:36 +0000 John http://www.askjohnenglish.com/?p=678

Today, let’s look at how to introduce yourself on the telephone.

When you answer the phone in English, what should you say?

A) Hello, I am John speaking.

B) Hello, this is John speaking.

C) G’day, John is talking.

The correct answer is: B!

Yes! On the phone we us the phrase ”This is …. speaking”.

So how about in business calls?

The same thing! The phone rings… You can say:

“Australia Corporation, this is John speaking. How may I help you?”

PRACTICE:

IN THE COMMENTS, RECORD YOURSELF ANSWERING THE PHONE.

You can either TYPE your answer, or RECORD yourself using ‘add audio only comment’. (You need a microphone to record yourself!)

HAVE A TRY!

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