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ANZAC Day – A Day To Remember Quiz: Using Articles – a, an, the

Business Tips for Speaking to New Clients

By John On April 27, 2009 · 4 Comments · In Business English

Today, let’s talk about the clothes we wear at work.

ACTIVITY: Read or listen to the article below and then watch the video.

Tell me about your country:

  •  What do people usually wear for work?
  • Is it okay to wear jeans and a t-shirt to work?

 

Sadly most people judge us within 10 seconds of seeing of us so although it is important to know what we say sometimes…..sometimes how we look speaks for us.

Dress the part of what ever is necessary for your business. For some it might be a business suit for others it may be a lab coat and for others it may be a pair of coveralls. Whatever it might be its important that your client knows you fit in for the work you must sell to them.

People often only hear and listen to about 10% of what you are saying. The rest isn’t so much on what you are saying but how your body language and tone of voice is making them feel. Wow!
Start with a sincere smile and a warm hand shake. Use a greeting that is comfortable for you “How was your flight”, “how were my directions”…etc.

By asking open ended questions you automatically give more control to the customer making them feel more comfortable.
Speak clearly and at the same speed as your client is speaking, unless your client has an unusual speech pattern. You don’t want to mimic them if that’s the case ;) .

Smile while you talk it makes a huge difference. Regardless of whether you are sitting or standing it is important to keep your shoulders back and chest out. This already shows your client that you are confident about your work.

Relax and have fun.

Meeting a new client often means a long term relationship and may even lead to friendship – who knows?


Now watch the video:

Can’t see the video? Click HERE

ACTIVITY: Tell me about your country:

  •  What do people usually wear for work?
  • Is it okay to wear jeans and a t-shirt to work?
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Tagged with: Body Language • Business New • Business Suit • Business Tips • Clothes • Control • Coveralls • Fit • Friendship • Fun • Jeans • Lead • Long Term Relationship • Open Ended Questions • People • Relax • Rsquo • Shoulders • Smile • Speech Pattern • T Shirt • Tone Of Voice 
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4 Responses to Business Tips for Speaking to New Clients

  1. maryam almarzooqi says:
    July 3, 2009 at 10:28 am

    im from dubai
    the men waer awite dress and the women wear ablack dress.

    Reply
    • John says:
      July 8, 2009 at 1:34 am

      Very interesting!! Thank you!!

      Reply
  2. Hanaa says:
    December 23, 2011 at 11:30 pm

    I’m from Egypt, but I live here in Australia as immigrant.

    in Egypt in the villages most people wear the traditional clothes which are white long dress for men and long coloured or black dress for women.

    but in cities there two type of clothes the Islamic uniform for women which should
    have cover for hair and either long dress or pants and blouse for women

    the other type of clothes that is which the christian and libral muslim women use

    that like the european .

    Reply
  3. John says:
    December 29, 2011 at 4:27 pm

    Hi Hanaa

    It is great to see that people still traditional clothes! Do the people in the city mind which kind of clothes others wear, or do they get embarrassed?
    John

    Reply

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