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Business – Answering the telephone

By John On January 12, 2009 · 10 Comments · In Beginner, Business English

Today, let’s look at how to introduce yourself on the telephone.

When you answer the phone in English, what should you say?

A) Hello, I am John speaking.

B) Hello, this is John speaking.

C) G’day, John is talking.

The correct answer is: B!

Yes! On the phone we us the phrase ”This is …. speaking”.

So how about in business calls?

The same thing! The phone rings… You can say:

“Australia Corporation, this is John speaking. How may I help you?”

PRACTICE:

IN THE COMMENTS, RECORD YOURSELF ANSWERING THE PHONE.

You can either TYPE your answer, or RECORD yourself using ‘add audio only comment’. (You need a microphone to record yourself!)

HAVE A TRY!

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Tagged with: Answer Phone • Answer The Phone • australia • Business Telephone • Business Today • Correct Answer • Microphone • Phone Rings • Phrase 
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10 Responses to Business – Answering the telephone

  1. Alan says:
    January 13, 2009 at 9:03 pm

    [riffly_audio]E8AADD38E1EF11DD8D1A0DB1791FD2B6[/riffly_audio]

    Reply
  2. John says:
    January 14, 2009 at 1:50 am

    [riffly_audio]0702F342E21811DDA4A8C3D0791FD2B6[/riffly_audio]

    Reply
  3. roberta says:
    January 17, 2009 at 11:40 am

    [riffly_audio]735E58C0E49C11DD983AE0EB68DDF31E[/riffly_audio]

    Reply
  4. Imad says:
    February 24, 2009 at 8:52 pm

    i am very glad to find out on this website

    Reply
  5. Imad says:
    February 24, 2009 at 8:53 pm

    [riffly_audio]D5CF376C02F211DEB72EEBF3ABAAD276[/riffly_audio]

    Reply
  6. John says:
    March 6, 2009 at 1:18 am

    Hi Roberta – You are welcome!

    Imad – Glad you like it! I hope we can help you! Your recording is silent. Did you use a microphone? You need a microphone in your computer to use the recorder. You can also use a webcam.

    Reply
  7. ml fernando says:
    June 10, 2010 at 12:44 am

    Hello this ml fernando from sri lanka may i help u

    Reply
    • John says:
      June 15, 2010 at 8:38 pm

      Great ml fernando!

      Reply
      • ml fernando says:
        June 18, 2010 at 12:59 am

        Thank you Mr John

        Reply
        • John says:
          July 7, 2010 at 7:42 pm

          You are welcome!

          Reply

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